Should an item not fit you or not be to your liking, you can simply return the goods to us at any time within 7 days of receipt, free of charge.
Return for Classic Mask, Script Mask, Lace Mask, Classic Mask Set, Panties, Tights and Socks: please note that due to hygienic reasons these products cannot be returned when the warranty seal is broken or the packaging has been opened.
Please note: All returned items must be in their original condition with all hangtags and labels attached. Final Sale items will not be accepted for return.
- Place the goods you wish to return, in their original packaging with hangtags and labels.
- Please deliver the unwanted goods to the Johannesburg store, address: Wolford, Shop UM3, Level 6, Hyde Park Corner, Cor. William Nicor Dr. and 6th Rd Jan Smuts Avenue Hyde Park Corner, Shop UM 3, Level 6, Johannesburg, 2196
A store credit will be allocated to your account for your next purchase.